Delivery reliability is decisive – Fintos relies on Pneumacon’s expertise

In industry, delivery reliability is decisive. Fintos relies on the high-pressure hydraulics and compressed air solutions supplied by Pneumacon to ensure continuity of operations — both at customer companies and within its own business.

High-pressure hydraulics and compressed air components as part of operational continuity

High-pressure hydraulics and compressed air solutions are used in production and maintenance workflows where disruptions can halt work or delay deliveries. At Fintos, these solutions are present both in customer production environments and in the company’s own operations.

Pneumacon supplies Fintos with CEJN high-pressure hydraulic hoses and couplings, as well as compressed air hose and coupling solutions. The products are supplied to customer companies as part of their own operations, and are also used in Fintos’ production and maintenance. The partnership has continued since Fintos was founded in 2008.

– High-quality products and delivery reliability ensure uninterrupted operations both for us and for our customers. They also underpin workplace safety and operational dependability, says Tuuli Prinkkilä, CEO of Fintos Oy.

The partnership includes training and development

Beyond products, the partnership also covers customer-specific customisation. Solutions are developed in collaboration based on customer needs.

– We have received product training from Pneumacon and have also arranged training days for our own customers, Prinkkilä continues.

According to Prinkkilä, Fintos’s role is particularly important in identifying customer needs and adapting solutions to specific applications. – We know what our customers need, and on that basis we have been able to develop solutions together.

In the partnership, Fintos contributes a strong understanding of customer needs and application environments, while Pneumacon complements the whole with its product expertise. This allows customers to be offered the solutions best suited to each application.

”Pneumacon is easy to work with. Response times are fast, service is smooth, and you can always get through quickly.”

– Tuuli Prinkkilä, Fintos

Responsiveness in critical delivery situations

Fintos’s customer base includes export-oriented manufacturing companies where the availability of a single component can directly affect the supply chain.

– Among our customers are export manufacturers where a single missing coupling can stop a shipment. Without the missing part, the goods don’t move — and every minute counts, says Prinkkilä.

She also emphasises that in situations like these, a supplier’s ability to respond quickly is crucial.

– In these situations, what matters most is that the supplier is reachable quickly and that the required part can be dispatched without delay.

Smooth collaboration visible in everyday operations

The partnership with Pneumacon is reflected in day-to-day work through smooth operation and progress without unnecessary delays. Communication is straightforward, and orders are handled in a clear and efficient manner. – Enquiries and orders are responded to quickly, and good stock availability enables short lead times. Prinkkilä sees Pneumacon as standing out both in expertise and in its way of working.

– Pneumacon has strong know-how and an agile service attitude. The direct spirit of a family business comes through all the way to the customer.

The partnership is best characterised, in Prinkkilä’s words, by its effortlessness.

– Pneumacon is easy to work with. Response times are fast, service is smooth, and you can always get through quickly.